Privacy Policy
Welcome to Familiaty, your trusted family e-commerce store. Protecting your personal data is at the heart of our operations. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
To provide a seamless shopping experience, we collect the following types of information:
Personal Information: Your name, email address, phone number, and shipping/billing addresses during account creation or checkout.
Payment Information: Collected and processed securely via trusted third-party payment processors; Familiaty does not store your payment details.
Order History: Information on products purchased and transaction details for order tracking and customer service.
2. How We Use Your Information
We use the data we collect to:
Process your orders and deliver products to your door.
Communicate order updates, confirmations, and shipping details.
Provide personalized product recommendations and exclusive offers.
Respond to customer inquiries or resolve issues.
Improve website functionality, user experience, and security.
3. Sharing Your Information
Your data is only shared with:
Service Providers: Such as payment processors, delivery couriers, and technical support to ensure smooth order fulfillment and website functionality.
Legal Authorities: When required by law to comply with legal obligations or enforce our terms of service.
Familiaty does not sell or rent your personal data to third parties.
4. Data Protection
We prioritize the security of your data by implementing:
Secure SSL encryption to protect data during online transactions.
Regular monitoring of systems to prevent unauthorized access.
Partnering with trusted third parties for payment and delivery services.
Restricting access to sensitive data to authorized personnel only.
5. Cookies and Tracking Technologies
Familiaty uses cookies to:
Remember your preferences, such as language or currency settings.
Personalize product recommendations based on your browsing behavior.
Improve site performance and user experience.
You can manage or disable cookies via your browser settings, but doing so may affect website functionality.
6. Your Rights as a User
You have the right to:
Access, update, or delete your account information.
Request a copy of the data we hold about you or ask for its deletion (subject to legal or transactional requirements).
7. Data Retention
We retain your personal information as long as necessary to fulfill your orders, comply with legal obligations, or enhance your shopping experience.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated policy will be posted here, with an effective date at the top.
9. Contact Us
If you have any questions about your privacy or this policy, please contact us:
Email: support@familiaty.ae
1. Information We Collect
To provide a seamless shopping experience, we collect the following types of information:
Personal Information: Your name, email address, phone number, and shipping/billing addresses during account creation or checkout.
Payment Information: Collected and processed securely via trusted third-party payment processors; Familiaty does not store your payment details.
Order History: Information on products purchased and transaction details for order tracking and customer service.
2. How We Use Your Information
We use the data we collect to:
Process your orders and deliver products to your door.
Communicate order updates, confirmations, and shipping details.
Provide personalized product recommendations and exclusive offers.
Respond to customer inquiries or resolve issues.
Improve website functionality, user experience, and security.
3. Sharing Your Information
Your data is only shared with:
Service Providers: Such as payment processors, delivery couriers, and technical support to ensure smooth order fulfillment and website functionality.
Legal Authorities: When required by law to comply with legal obligations or enforce our terms of service.
Familiaty does not sell or rent your personal data to third parties.
4. Data Protection
We prioritize the security of your data by implementing:
Secure SSL encryption to protect data during online transactions.
Regular monitoring of systems to prevent unauthorized access.
Partnering with trusted third parties for payment and delivery services.
Restricting access to sensitive data to authorized personnel only.
5. Cookies and Tracking Technologies
Familiaty uses cookies to:
Remember your preferences, such as language or currency settings.
Personalize product recommendations based on your browsing behavior.
Improve site performance and user experience.
You can manage or disable cookies via your browser settings, but doing so may affect website functionality.
6. Your Rights as a User
You have the right to:
Access, update, or delete your account information.
Request a copy of the data we hold about you or ask for its deletion (subject to legal or transactional requirements).
7. Data Retention
We retain your personal information as long as necessary to fulfill your orders, comply with legal obligations, or enhance your shopping experience.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated policy will be posted here, with an effective date at the top.
9. Contact Us
If you have any questions about your privacy or this policy, please contact us:
Email: support@familiaty.ae